Terms of Service

GETGLANCE Effective date: May 10, 2026 Last updated: May 18, 2026

These Terms of Service ("Terms") govern your purchase of and access to services provided by GETGLANCE ("we," "us," "our") through getglance.co. By completing a purchase, you agree to these Terms in full.

1. What GETGLANCE is

GETGLANCE provides automated social media marketing services to small businesses in Oklahoma City, Oklahoma. Our services are delivered as defined packages ("tiers"). We do not provide general marketing consulting, freelance design work, or services outside the scope of the tier you purchased.

GETGLANCE builds and deploys social media marketing automation systems on your own hardware and infrastructure by default. You own and control the environment the system runs on. If you want GETGLANCE to host and manage your system from GETGLANCE infrastructure, a separate hosting subscription applies as described in Section 6.

2. Service tiers

Tier 1 — Set Me Up ($599, one-time payment)

We build your digital marketing foundation. Deliverables include website design and development, social media account setup across Facebook, Instagram, and TikTok, Google Business Profile setup, WhatsApp Business setup, basic SEO, Meta Pixel and GA4 installation, a 30-day content calendar, 10 pieces of branded content, and one 60-minute walkthrough session. Delivered within 3-5 business days of receiving all required access and assets from you, subject to client complexity and GETGLANCE availability. Always confirm your exact delivery date with your GETGLANCE representative before purchasing.

The final output includes a PDF report summarizing all work completed.

Additional costs including domain registration, hosting fees, and paid third-party tool subscriptions are not included and will be charged back to you at cost.

Tier 2 — Free Me Up ($899, one-time payment)

Includes everything in Tier 1, plus ongoing automated content strategy, creation, scheduling, and publishing; automated monthly performance reports on paid activities; email marketing setup including a welcome sequence (where applicable to your business); a first email campaign (where requested); bio and link-in-bio optimization; one 1-hour content filming session every 2 months; one 1-hour account review session per quarter (client must book); custom AI-generated brand music; and a 30-day campaign review call. Onboarding begins within 3-5 business days of payment. Some deliverables in this tier are conditional on your business requirements. Confirm which apply to you with your GETGLANCE representative before purchasing.

Ad spend and media budget are not included and are charged back to you at cost.

Tier 3 — Scale Me Up ($1,999 every 2 months, auto-renewing)

Includes everything in Tier 2, ongoing, plus: Conversion API setup for Meta, TikTok, and Snapchat; CRM setup and configuration; loyalty and retention email and SMS automation; paid media management across Meta and TikTok; monthly competitor analysis; Google and Yelp review management; WhatsApp Business or SMS API for promotions and automation; one campaign landing page per quarter; and a monthly 30-minute strategy call. Minimum recommended ad budget is $300/month, charged back to you.

This tier auto-renews every 2 months until you cancel. You will be charged automatically at the start of each renewal period. To cancel, follow the process in Section 12.

Tier 4 — Run My Marketing ($4,999/month, 3-month minimum)

This tier covers 1 brand. A brand is a single business identity, trading name, and set of social accounts. Multiple locations operating under a single brand name qualify as 1 brand. Separate brands, separate business entities, or businesses operating under different trading names require separate tier purchases.

Includes everything in Tier 3, plus a dedicated account manager, full media strategy and planning, paid media management across Meta, TikTok, Snapchat, Google, and programmatic (up to $5,000 ad spend managed per month), 40 pieces of custom content per month, custom AI-generated brand music per quarter, CRM and pipeline automation, monthly performance dashboard, quarterly business review, crisis response protocol, brand compliance review, onboarding of up to 5 internal team members, and a dedicated Slack or Telegram channel for instant communication.

Minimum recommended ad budget is $1,000/month, charged back to you. This tier requires a 3-month minimum commitment.

3. Music Services

GETGLANCE offers standalone AI-generated music packages for businesses that want a custom song produced and distributed to streaming platforms. These are one-time purchases and are not ongoing service subscriptions.

Music Single ($129, one-time payment) One original AI-generated song written specifically for your business. Includes one round of revisions before distribution. Song is produced the same day your order is confirmed and all intake information is received. Available on streaming platforms within 3-5 business days of final approval, subject to platform review.

Music EP ($399, one-time payment) Five original AI-generated songs written for your business. Includes one round of revisions across the full set before distribution. Songs are produced the same day your order is confirmed and all intake information is received. Available on streaming platforms within 3-5 business days of final approval, subject to platform review.

Music Album ($599, one-time payment) Ten original AI-generated songs written for your business. Includes one round of revisions across the full set before distribution. Songs are produced the same day your order is confirmed and all intake information is received. Available on streaming platforms within 3-5 business days of final approval, subject to platform review.

The full terms governing Music Services are in Section 28.

4. Payment terms

All prices are in US dollars. Payment is due in full at the time of purchase through our secure checkout.

Tier 1 and Tier 2 are one-time payments. Tier 3 is billed every 2 months and auto-renews until cancelled. Tier 4 is billed monthly with a 3-month minimum commitment. Infrastructure Hosting (Section 6) is billed monthly and auto-renews until cancelled.

All purchases are final. We do not issue refunds under any circumstances. By completing your purchase, you acknowledge and agree that no refund will be provided regardless of usage, satisfaction, or cancellation.

5. Ad spend and third-party costs

No advertising spend, media budget, platform subscription, or third-party tool fee is included in any tier. All such costs are the sole responsibility of the client and will be charged back at cost with no markup unless otherwise agreed in writing. You control your own ad account budgets at all times.

6. Infrastructure and hosting

By default, GETGLANCE builds and deploys your automation system on your own hardware, which may include your laptop, desktop, or a device you designate. You are responsible for keeping that device powered and connected as required for the system to run.

If you want GETGLANCE to host, manage, and operate your system from GETGLANCE infrastructure, a separate monthly hosting fee applies. The starting fee is $79/month. Your exact fee is determined prior to setup based on your system requirements and confirmed in writing before billing begins.

The hosting subscription is month-to-month with no minimum commitment. You may cancel at any time. Upon cancellation, GETGLANCE will transfer and deploy your system to your own infrastructure within 5 business days of the cancellation request at no additional charge. Cancellation of hosting does not cancel your underlying service tier.

7. Client tool obligations

The tools, subscriptions, and platform accounts required for your automation system to operate are your responsibility to acquire and maintain. GETGLANCE will provide a list of required tools during onboarding. This list is specific to your tier and system configuration.

GETGLANCE is not responsible for system failures, content gaps, or disruptions caused by tools you failed to acquire, subscriptions you allowed to lapse, or accounts you lost access to. These events do not entitle you to a service credit or refund.

8. Content supply obligations

Your automation system requires a regular supply of raw content from you: photos, videos, copy inputs, and other assets relevant to your business. You are responsible for supplying this content via the designated Google Drive folder shared with you during onboarding.

We recommend submitting new content weekly, particularly if you have acquired the Glance SMB Kit for content production. The specific frequency for your account is agreed during onboarding and documented in your onboarding summary.

If you do not supply content at the agreed frequency, GETGLANCE has no obligation to publish during that period and will not issue a service credit or refund for any publishing gaps caused by your delay.

9. Content production kit

GETGLANCE may recommend a content production kit (the "Glance SMB Kit") to help you supply content consistently. The kit may include equipment recommendations, app suggestions, and workflow guidance. These are recommendations only.

GETGLANCE is not responsible for how you use, adapt, or decline to use the recommended kit. You are free to produce and supply content by any means you choose, provided it meets the format and quality requirements communicated during onboarding.

10. Your responsibilities

To allow us to deliver your service on time, you agree to:

Provide admin or editor access to your social media accounts, Google Business Profile, and website (where applicable) within 3 business days of purchase
Respond to requests for brand assets, photos, and approvals within 2 business days
Attend your scheduled onboarding visit (in-person, virtual, or by phone) at the agreed time
Acquire and maintain all required tools as specified in your onboarding summary
Supply content via your designated Google Drive folder at the agreed frequency
Maintain ownership of and responsibility for your own social media accounts, ad accounts, domain, and devices

Client default. If you fail to provide required access, credentials, or materials for 7 or more consecutive business days following a written request from GETGLANCE, we may declare the onboarding period expired. For one-time service tiers (Tier 1 and Tier 2), the service will be considered delivered and no refund will be issued. For recurring tiers (Tier 3 and Tier 4), we will pause service delivery and notify you in writing. Billing continues during any pause caused by your non-cooperation.

Delays caused by your failure to provide access or materials on time do not extend our delivery timelines or entitle you to a refund.

11. Content approval

Where content requires your approval before publishing, you will receive it through your client dashboard. You have 2 business days to review and respond. If you do not respond within that window, the content will be published automatically as submitted.

If you request changes after publication, we will accommodate reasonable revision requests within the scope of your tier. Requests that fall outside the scope of your tier may be subject to additional fees.

12. Cancellation

Tier 1 and Tier 2: One-time purchases. No cancellation applies after payment.

Tier 3: You may cancel at any time by sending written notice to hello@getglance.co. Your current subscription will remain active through the end of the paid 2-month period. No further charges will be made after cancellation. No refund is issued for the remaining time in the current period.

Tier 4: You may cancel after the initial 3-month minimum term with 30 days written notice. Notice must be sent to hello@getglance.co. Your service will remain active through the end of the current billing period following the notice period. No refund is issued for the remaining days of a partially used month.

Infrastructure Hosting: You may cancel at any time by sending written notice to hello@getglance.co. Upon cancellation, GETGLANCE will transfer your system to your own infrastructure within 5 business days at no charge. No refund is issued for the remaining days of a partially used month.

Account access at offboarding. Within 5 business days of any service termination or cancellation, GETGLANCE will remove its access to all your social media accounts, ad accounts, dashboards, and third-party tools. You are responsible for revoking any access GETGLANCE is unable to remove within that window by following each platform's standard credential management procedures. Social media accounts and platform profiles created by GETGLANCE on your behalf belong to you. Login credentials for those accounts will be transferred to you at offboarding.

13. What we do not guarantee

We do not guarantee specific results including but not limited to: follower growth, engagement rates, lead volume, revenue, ad performance, or search ranking improvements. Social media platforms and search engines are third-party systems outside our control. Algorithm changes, platform policy changes, and account suspensions initiated by the platforms are not our responsibility and do not entitle you to a refund.

We deliver the services described. Outcomes depend on factors including your business, market, and budget.

GETGLANCE provides its services on an as-is, as-available basis. To the maximum extent permitted by law, GETGLANCE expressly disclaims all implied warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the services will be uninterrupted, error-free, or free from security vulnerabilities.

14. AI-generated content and client responsibility

GETGLANCE uses AI tools to assist in content creation, scheduling, and reporting. AI-generated output may occasionally be inaccurate, incomplete, or inconsistent with your brand. This is a known limitation of AI systems and not a defect in our service.

GETGLANCE may use AI tools to recreate, regenerate, or upscale content, including images, video, and copy, to meet platform specifications, improve output quality, or adapt assets across formats. Recreated or upscaled assets are treated as part of your original deliverable. This does not alter your ownership of final deliverables as described in Section 21.

You are responsible for reviewing all content before it is published under your brand, if you retain approval rights under your service tier. If you identify AI output that is inaccurate, off-brand, or otherwise unsuitable, you must notify GETGLANCE in writing at hello@getglance.co within 48 hours of delivery.

GETGLANCE is not liable for damages arising from AI-generated content, including but not limited to inaccurate claims, brand inconsistencies, or unintended outputs. GETGLANCE is also not liable for any misuse of the system, tools, or content we build on your behalf.

15. FTC AI disclosure

All content published through the GETGLANCE system on Instagram, Facebook, and Threads includes the hashtag #AIGenerated in compliance with applicable FTC disclosure requirements. On TikTok, AI-generated content is flagged at the platform level through our publishing workflow.

If you republish, repurpose, or share GETGLANCE-produced content outside of the GETGLANCE system, you are responsible for ensuring any applicable AI disclosure requirements are met. GETGLANCE is not liable for your failure to comply with disclosure obligations when distributing content independently.

GETGLANCE makes reasonable efforts to include required AI disclosure tags in all content published through its system. GETGLANCE is not liable for disclosure failures caused by platform behavior outside its control, including hashtag filtering, rendering changes, or API modifications that alter or strip published content after submission to the platform.

16. Client-provided content and third-party consents

By submitting any content to GETGLANCE via Google Drive or any other channel, you represent and warrant that:

You own or have the necessary rights, licenses, and permissions for all content submitted
Any people appearing in your content have given their consent to be photographed, filmed, or otherwise depicted
Any music, trademarks, logos, or other protected material included in your content is used with proper authorization
The submission and use of the content by GETGLANCE as directed will not infringe any third-party rights

GETGLANCE publishes content in good faith based on your submission and instructions. GETGLANCE is not responsible for, and you agree to indemnify GETGLANCE against, any third-party claims arising from content you supplied, including claims of copyright infringement, right of publicity violations, or unauthorized use of protected material.

17. Recordings and media use consent

When GETGLANCE representatives engage in onboarding visits, review calls, or in-person interactions with you, those interactions may be recorded via audio, video, or photography. GETGLANCE will notify you verbally at the start of any interaction it intends to record. By continuing the interaction after that disclosure, you consent to being recorded.

GETGLANCE may use recordings, photographs, and excerpts from those interactions to promote its services on social media, its website, and in marketing materials, including behind-the-scenes content, client visit footage, and testimonial-style content.

If you do not want a specific recording or image used publicly, notify us in writing at hello@getglance.co within 7 days of the interaction. We will honor reasonable removal requests.

18. Paid media management (Tiers 3 and 4)

Clients on Scale Me Up (Tier 3) and Run My Marketing (Tier 4) receive paid media management across Meta and TikTok platforms. The following terms apply.

Ad spend is charged directly to the client's own ad account. GETGLANCE does not advance or cover ad spend on your behalf. The minimum recommended monthly ad budget is $300 for Tier 3 and $1,000 for Tier 4, charged back to you by the respective platform.

GETGLANCE manages campaigns strategically but does not guarantee specific results including reach, clicks, leads, or revenue. Advertising performance depends on factors outside our control including platform algorithm changes, audience behavior, and market conditions.

Platform policy changes by Meta, TikTok, Google, or any other advertising platform may affect campaign delivery. GETGLANCE is not liable for disruptions caused by platform policy enforcement, account restrictions, or algorithm updates.

19. Platform suspensions and account access

If your social media account, ad account, or Google Business Profile is suspended, restricted, or terminated by the platform for any reason, we are not liable and no refund will be issued. You are responsible for ensuring your accounts comply with each platform's terms of service.

GETGLANCE is also not liable for platform actions arising from platform-level restrictions on third-party automation tools, publishing frequency limits, or API policy changes implemented by the platform after your service begins. GETGLANCE will make reasonable efforts to adapt its tools to platform policy changes but cannot guarantee uninterrupted publishing capability on any platform. Disruptions caused by platform-imposed automation restrictions do not entitle you to a refund or service credit.

20. Exclusivity

GETGLANCE does not offer category or geographic exclusivity unless explicitly agreed in a separate written addendum signed by both parties. We may provide services to businesses in the same industry or market area as yours. If exclusivity is important to you, contact us at hello@getglance.co before purchasing to discuss terms.

21. Intellectual property

Content we create for you (graphics, copy, videos, music) is delivered for your use in your business. You own the final deliverables.

Social media accounts and third-party platform profiles created by GETGLANCE on your behalf are owned by you. Login credentials for those accounts will be transferred to you at offboarding as described in Section 12.

GETGLANCE retains ownership of its proprietary methods, systems, templates, tools, and workflows used to deliver the service. These are not transferred to you at any point.

We retain the right to use work created under these Terms as portfolio and case study material unless you notify us in writing at hello@getglance.co that you wish to opt out.

22. Confidentiality and sub-processors

We treat your business information, credentials, and client data as confidential. We will not share it with third parties except as necessary to deliver your service or as required by law.

To deliver your service, GETGLANCE uses a set of third-party tools and platforms as sub-processors. These include AI content generation tools, social media scheduling platforms, digital music distribution services, analytics platforms, CRM systems, and paid advertising platforms. Each sub-processor operates under its own terms of service and privacy policy. GETGLANCE limits data shared with sub-processors to what is necessary for service delivery. We are not responsible for the independent data practices of these third-party platforms.

GETGLANCE implements reasonable security measures to protect credentials and account access information you share with us. However, GETGLANCE is not liable for losses arising from unauthorized access, data breaches, or credential compromise caused by events outside our reasonable control, including third-party platform security incidents, malware on client devices, or credential exposure by the client or client's staff. In the event of a security incident originating from GETGLANCE's own systems, our liability is subject to the cap in Section 24.

In the event of a data security incident affecting your information, GETGLANCE will notify you in writing within a reasonable time as required by applicable law.

23. Indemnification

You agree to indemnify, defend, and hold harmless GETGLANCE and its representatives from and against any third-party claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from or related to:

Your use of GETGLANCE services or deliverables
Content you supplied to GETGLANCE
Your violation of these Terms
Your violation of any applicable law, regulation, or third-party platform policy
Any claim that content you provided infringes a third party's rights

This indemnification obligation survives termination of your service relationship with GETGLANCE.

24. Limitation of liability

To the maximum extent permitted by law, GETGLANCE's total liability to you for any claim arising from these Terms or your use of our services is limited to the greater of (a) the amount you paid us in the 3 months immediately preceding the claim or (b) $250. This cap applies to all claims, including claims arising from GETGLANCE's own acts, omissions, or direct negligence.

Neither party is liable to the other for indirect, incidental, consequential, or punitive damages of any kind, whether arising from breach of contract, negligence, or any other cause, even if that party has been advised of the possibility of such damages.

25. Force majeure

We are not liable for delays or failures in performance caused by circumstances outside our reasonable control, including but not limited to natural disasters, platform outages, internet failures, or changes in third-party platform policies.

26. Governing law and dispute resolution

These Terms are governed by the laws of the State of Oklahoma.

Step 1 — Good faith resolution. Before initiating any formal process, both parties agree to attempt to resolve any dispute through direct written communication. Either party may initiate this step by sending written notice to the other describing the dispute and the resolution sought. The parties will have 14 days to respond and attempt resolution informally.

Step 2 — Mediation. If direct resolution fails, either party may initiate formal mediation. Both parties agree to participate in good-faith mediation conducted by a mutually agreed neutral mediator in Oklahoma City, Oklahoma. The costs of mediation are shared equally unless otherwise agreed. If the parties cannot agree on a mediator within 14 days of a mediation request, either party may request that a mediator be appointed by the American Arbitration Association. The mediation period runs for up to 90 days from the date mediation begins.

Step 3 — Binding arbitration. If mediation does not produce a resolution within 90 days, the dispute will be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, with the arbitration seated in Oklahoma City, Oklahoma. The arbitrator's decision is final and may be entered as a judgment in any court of competent jurisdiction.

Class action waiver. You agree that any dispute will be resolved on an individual basis only. You waive any right to participate in a class action, collective proceeding, or representative action against GETGLANCE.

27. Changes to these Terms

We may update these Terms from time to time. We will post the updated version on this page with a revised effective date. For material changes affecting Tier 3 or Tier 4 recurring clients, we will provide 15 days written notice before the change takes effect. Continued use of our services after the update constitutes acceptance of the revised Terms.

28. Music Services — full terms

The following terms apply specifically to Music Single, Music EP, and Music Album purchases.

AI-generated music disclosure

All music produced under Music Services is generated using artificial intelligence tools. The songs are AI-assisted compositions. By purchasing a Music Service, you acknowledge that your song is AI-generated and agree not to represent it as a human-authored original composition in any context where doing so would be false or misleading.

Intake information

To produce your song, we require: your business name, industry, preferred genre and mood, any specific phrases or themes you want reflected in the lyrics, and the platforms you want the song distributed to. We will contact you after purchase to collect this information via our intake form. Production begins once all required information is received.

Revisions

Each Music Service tier includes one round of revisions before distribution. A revision round means you may provide written feedback on the generated track and we will produce a revised version to address that feedback. Revisions must be requested within 5 business days of receiving your tracks. After distribution, the song cannot be revised or replaced without a new purchase.

Streaming distribution and platform availability

GETGLANCE submits your track to streaming platforms through a third-party digital distribution service. Distribution covers the platforms selected at the time of your order, which may include Spotify, Apple Music, TikTok, Amazon Music, YouTube Music, iHeart Radio, Deezer, Tidal, Pandora, and Snapchat Music Library, among others.

We cannot guarantee acceptance on any specific platform. Platforms conduct their own review process and may reject tracks that do not meet their content or quality standards. If a track is rejected by a platform, we will adjust and resubmit at no additional charge, but we do not guarantee final acceptance. Platform availability may vary over time as platform policies change.

Streaming revenue split

Streaming revenue generated by your distributed track is split as follows: 60% to you and 40% to GETGLANCE, net of distribution costs charged by the third-party distribution service.

Revenue is collected by the distribution platform and reported to GETGLANCE on a monthly basis. We will pass your 60% share to you once cumulative earnings reach a minimum payout threshold of $25. Payment will be issued to the email address on file.

Annual sweep: regardless of cumulative balance, GETGLANCE will issue a payout for all accrued earnings in December of each calendar year, even if the $25 threshold has not been reached.

Payout timing depends on reporting schedules of the distribution platform and may lag streaming activity by up to 90 days.

End of service payout. If your relationship with GETGLANCE ends for any reason before accumulated earnings reach the payout threshold, GETGLANCE will issue a final payment of any accrued balance within 90 days of the termination date.

You acknowledge that streaming revenue from AI-generated music is typically modest and that GETGLANCE makes no representation or guarantee regarding the amount of streaming revenue your track will generate.

Ownership and rights

Upon delivery of your final approved track, you receive a non-exclusive commercial license to use the music in your business, including in social media posts, advertisements, in-store playback, and promotional materials. You do not receive exclusive ownership of the master recording or full copyright, as the underlying AI model outputs are subject to the terms of the AI tool provider. This means GETGLANCE may produce music for other clients using the same AI tools, and similar-sounding outputs may exist.

GETGLANCE retains the right to use the track as a portfolio and promotional example of its Music Services unless you notify us in writing at hello@getglance.co that you wish to opt out. If you opt out, we will not use your track publicly.

No refunds on Music Services

Music Services are non-refundable. Because production begins immediately upon receipt of your intake information and involves dedicated production resources, no refund will be issued once the intake form is submitted.

29. Entire agreement

These Terms, together with any written service confirmations or addenda signed by both parties, constitute the entire agreement between you and GETGLANCE regarding your use of our services. They supersede all prior discussions, representations, and understandings, whether oral or written. No verbal statements made during sales conversations, onboarding, or any other interaction modify these Terms. Any modification to these Terms must be in writing and either published as an update to this document or agreed in a signed written addendum.

30. Severability

If any provision of these Terms is found by a court or arbitrator to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions will continue in full force and effect and will not be affected by the severance or modification of any single provision.

31. Waiver

A failure or delay by GETGLANCE to enforce any right or provision under these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing to be effective. A single accommodation or exception granted to one client does not create a precedent or obligation to grant the same accommodation to any other client or in any future situation.

32. Contact

GETGLANCE hello@getglance.co +1 405 845 1547 Oklahoma City, Oklahoma